Wagemaster Payroll & HR Software

Useful information and FAQs

Wagemaster 5 – Installation and Starting Up

Installing the system

Download the latest release of the software using the link on this page (existing users can upgrade using the same download). Try downloading without download accelerator if downloaded file is corrupt (Use “Save as”)

To install the run the installation package that you downloaded. The installer will complete the installation using default settings (recommended) or you may specify a particular installation location.

Note: This is just the front end installation, network users may specify a shared data location when creating the company data files.

The system will prompt you to create a company the first time you start it up.

Unless you have already purchased a license key choose “Sample data”

Click on continue and accept default folder or specify a network location

Login to the Demo company to start software evaluation.

Click here for the video instructions.

For networked users:

Install on each work station and use the “Connect to existing company data” option when prompted for new company.

Contact us here or send direct mail to: [email protected] if you have any problems installing.

Existing users:

If you are using versions 4.11 and above you may install and use the same license key to create new company files into which you import you existing data.

To import navigate to Tools menu in the newly created company and select “Data tools”. Follow on screen instructions to import your data.

Frequently asked questions

1. Do we do presentations?
Yes we do via Zoom and at your organization’s office if you are within the Nairobi, Nakuru and Mombasa area.
2. Is the price negotiable?
The prices are fixed but discounted for smaller companies are per advertised scale
3. How about group companies?
We offer 20% discount on additional companies within the same group. Proof of belonging to the group may be required. The discounts applies to the cheapest of the licenses purchased.
4. Can the same license be used on different computers?
Yes you may install the software with the same license on as many computers as you like. The license fixes the company name only.
5. Do we have terms for payroll bureaus?
Special rates may be negotiated individually with payroll bureaus depending on number and type of licenses required.
6. Do we provide after sales support?
Yes we provide free support for first 6 months and paid support thereafter. At the moment we charge 5,800/= per quarter for remote support (email/telephone/remote desktop) and 5,800/= per visit (available for Nairobi and Mombasa customers only).
7. Do we provide software updates?
Yes we do. All updates are free to download and will install using the license present on the computer.
8. Do we do installations and training?
Yes we do both installation and training free of charge within Nairobi. The client may choose to come to our offices or be trained at their premises.
9. Is the software networkable?
Yes the software works in a client-file server environment which means the back-end database file may be placed in any shared folder on a LAN and be connected to by all other client workstations which will be running the front end software.
10. What is the maximum number of users?
There is no maximum number of users but we recommend no more than 5 concurrent (simultaneous) users per company
11. Is the software web based or accessible via the internet?
The software can be installed on remote desktop accessible over the internet. It however uses the internet to send emails when required (e.g.: payslips)

New 2018 PAYE tax rates

New customers will have the new 2018 PAYE rates installed by default.

Existing customers should follow these instructions to effect the new tax rates

  1. Go to Setup & Tools menu and open Tax rates window
  2. Change ‘Monthly Personal Relief’ to 1,408 from 1,280
  3. Ensure ‘Minimum income for taxable allowances’ is set to 11,180
  4. Replace the values in the PAYE table with those below

1           – 12,298            – 10%

12,299 – 23,885             – 15%

23,886 – 35,472            – 20%

35,473 – 47,059            – 25%

47,060 – 99,999,999   – 30%

The system will recalculate existing payroll

New NHIF Rates Setup

To change to the new NHIF rates proceed as follows:

1. Select Setup & tools menu

2. Select Tax rates

3. Fill in NHIF rates table with new figures.

4. Close Tax rates window and wait for system to recalculate the payroll

New NSSF Rates Setup

To change to the new NSSF rates proceed as follows:

1. Select Setup & tools menu

2. Select Tax rates

3. Fill in NSSF parameters as follows:

  1. NSSF lower earning limit – 6000
  2. NSSF upper earning limit – 18,000
  3. NSSF LEL contribution % – 6%
  4. NSSF UEL contribution % – 6%

4. Close Tax rates window and wait for system to recalculate the payroll

New 2017 PAYE tax rates

New customers will have the new 2017 PAYE rates installed by default.

Existing customers should follow these instructions to effect the new tax rates

  1. Go to Setup & Tools menu and open Tax rates window
  2. Change ‘Monthly Personal Relief’ to 1,280 from 1,162
  3. Ensure ‘Minimum income for taxable allowances’ is set to 11,180
  4. The ‘Maximum deductible owner occupied interest / month’ should be raised to 25,000/= from 12,500/=
  5. Replace the values in the PAYE table with those below

1           – 11,180              – 10%

11,181  – 21,714             – 15%

21,715  – 32,248            – 20%

32,249 – 42,782            – 25%

42,783  – 99,999,999   – 30%

The system will recalculate existing payroll